iLab Solutions, now part of Agilent Technologies, takes pride in its software and services. We believe that outstanding customer service is critical to our success. Every iLab customer has access to a dedicated and experienced Professional Services team to help with implementation, integration and on-going customer support.


Meet the Team

Leadership

Tad Fallows, General Manager

Tad Fallows, General Manager

Tad leads iLab’s business operations within the Laboratory Enterprise Division of Agilent Technologies' CrossLab Group (ACG). He is responsible for aligning iLab's goals with those of ACG, ensuring profitability, overseeing the success of current projects, and identifying new opportunities that add to Agilent's laboratory enterprise management capabilities. 

Over the span of 10 years, Tad oversaw the growth of the iLab business from conception to more than 70 staff serving over 150 clients across 16 countries.  Prior to co-founding iLab, Tad worked as a consultant in McKinsey & Company's Boston office, serving biotech, pharmaceutical, and technology companies in North America and Europe. Tad graduated magna cum laude from Harvard University. 

 
Sriram Gollapalli, Director of Technology

Sriram Gollapalli, Director of Technology

Sriram leads iLab’s Engineering and Infrastructure teams. Sriram ensures that iLab delivers a best-in-class experience to all users and administrators.

Sriram draws on over a decade of developing and supporting online applications to deliver secure, robust solutions and provide outstanding user support. Before co-founding iLab, Sriram worked as a technology consultant with Science Applications International Corporation and Deloitte Consulting. He used emerging technologies to design and implement solutions for global health care and technology companies, as well as the federal government. His work particularly focused on enhancing the reliability of IT services. Earlier in his career, Sriram worked as a software engineer for Intel. He completed graduate level research in online collaboration tools at Carnegie Mellon University (CMU), where he also earned his B.S. in Computer Science. He currently serves on the CMU School of Computer Science Alumni Advisory Board.

 
Andreas Hagen, Product Architect Consultant

Andreas Hagen, Product Architect Consultant

Andreas provides consultation for the design and development for iLab’s services. He works directly with researchers and administrators in understanding opportunities for iLab to enhance its current technologies and fill new unmet needs.

Prior to iLab, Andreas spent years as a researcher at the Dana-Farber Cancer Institute. He has published research in journals such as Cell, Blood and Developmental Cell. During this period, he built lab management systems still in use at universities in the United States, Canada and China. Andreas holds an A.B. in Biology from Harvard University.

 
Keith Dance, Head of Product Management

Keith Dance, Head of Product Management

Keith leads iLab's Product Development team, oversees the CORES product and client relationships, and assists Business Development with strategy and key accounts.  Keith works with scientists and research administrators around the world to ensure iLab's product lines meet the on-going, challenging needs of the research community.

Prior to joining iLab, Keith worked at Vanderbilt University Medical Center for 13 years, leading the development of Vanderbilt's CORES shared resource management system.  Keith's vision for solving problems in Research Administration at Vanderbilt and beyond led to CORES being adopted by 20 other research institutions and the Vanderbilt CORES-iLab Partnership that remains in place today.  Keith spent the 12 years prior to Vanderbilt in IT Programming, Project Management, and Management.  Keith holds a B.S. in IT and Business Administration and an MBA from Trevecca Nazarene University.

 
Heather Lorenz, Head of  Global Business Development

Heather Lorenz, Head of  Global Business Development

Heather is Head of Global Business Development for iLab. She focuses on working with research institutions to understand their objectives and design solutions as well as identifies new opportunities for iLab. 

Heather brings a deep knowledge of biomedical research, from both a scientific and business perspective. Heather spent eight years at Genentech, as a bio-process engineer and internal financial auditor. Heather received her B.S. in Chemical Engineering from Colorado State University.

 
Bas van der Brugge, Head of Client Operations

Bas van der Brugge, Head of Client Operations

Bas manages the Implementation and Support teams, which are responsible for successfully deploying and supporting iLab’s solutions at client organizations. His teams work very closely with customers to optimize their workflow, tailor the software to their specific needs, train staff and users, oversee integrations with client IT systems, and provide on-going customer support.

Bas brings years of management and advisory knowledge from past positions with management consultancy McKinsey & Company and investment bank Mirus Capital Advisors. Bas graduated with a Master of Science degree in Financial Econometrics from Erasmus University in Rotterdam, the Netherlands, and holds a Charted Financial Analyst (CFA) designation.


Account Management Europe

Vincenzo DiBernardo, Account Manager, Europe

Vincenzo DiBernardo, Account Manager, Europe

Vincenzo works with research administrators and core facility managers at institutions across  Europe as an Account Manager.  He is responsible for designing solutions to streamline core facility business operations utilizing iLab's suite of tools. In addition, Vincenzo also takes part in designing new nano-related features and enhancements, and contributes heavily to both U.S. and European sales teams.

Prior to joining iLab, Vincenzo worked as a financial advisor before starting his own company, designing web sites and applications for the tourism industry. He also designed, developed and implemented CLEAN (CNS Lab Equipment Access Network), a lab management system similar to iLab’s platform. Most recently, he started and ran his own consulting business, helping to develop lab management software. Vincenzo studied finance in Italy, and holds certifications from Boston University and Bocconi University.

 
Louis de Christen, Account Manager, Europe

Louis de Christen, Account Manager, Europe

Louis works with research administrators and core facility managers at institutions across French-speaking parts of Europe as an Account Manager.  He is responsible for designing solutions to streamline core facility business operations utilizing iLab's suite of tools.

Prior to joining iLab, Louis worked for Labeyrie Fine Food as an Area Manager in the south east of France and as a business analyst for International SOS in London. Louis graduated with a Master of Science degree in Innovation, Strategy and Entrepreneurship at Grenoble Graduate School of Business.

 
Giulia Ossato, Account Manager, Europe

Giulia Ossato, Account Manager, Europe

Giulia works with laboratory and core facility managers in the German-speaking part of Europe.  As an Account Manager, she is responsible for designing solutions to streamline core facility business operations.

Before joining iLab, Giulia worked for Zeiss Microscopy GmbH as an Application Specialist for the LSM products. She also worked as a Post-Doc at the Ludwig Maximilians Universität in Munich and at the Centro Nacional de Investigaciones Cardiovasculares in Madrid. She got her PhD in Biomedical Engineering from the University of California Irvine.


Account Management - Asia Pacific

Gerard Gibbs, Sales Lead, Asia Pacific

Gerard Gibbs, Sales Lead, Asia Pacific

Gerard leads iLab's effort to introduce its software and services to research institutions across the Asia Pacific region. He works closely with researchers to understand their specific needs and collaborates with iLab's engineering, implementation, and support teams to provide clients with pertinent solutions. 

Before iLab, Gerard worked as a Manager of the Victorian Platform Technologies Network (VPTN), where he had a leadership role in the development and deployment of a facility management service. He also worked as a Post-Doc and Senior Research Officer at Monash University. Gerard received his Bachelors of Applied Science from Swinburne University and his Ph.D. from Melbourne University. 

 
Marissa Clark, Account Manager, Australia

Marissa Clark, Account Manager, Australia

Marissa works with laboratory and core facility managers in Australia.  As an Account Manager, she is responsible for designing solutions to streamline core facility business operations.

Prior to joining iLab, Marissa's experience included customer service and administrative positions both in and out of the medical field. Marissa graduated with M.A's in History and English.


Account Management - America

Lauren Fry, Sales Lead, Americas

Lauren Fry, Sales Lead, Americas

Lauren leads iLab’s effort to introduce its software and services to research institutions across North America. She works closely with researchers to understand their specific needs and collaborates with iLab’s engineering, implementation, and support teams to provide clients with pertinent solutions.

Before joining iLab, Lauren worked for Jostens Printing and Publishing where she worked with schools to create engaging experiences for young journalists. Lauren graduated cum laude from Colorado State University with a B.S. in Business Administration and Marketing.

 

 
Joseph Liotta, Global Account Manager, North East & South America

Joseph Liotta, Global Account Manager, North East & South America

Joseph works with research administrators and core facility managers at institutions across the United States. As an Account Manager, he is responsible for designing solutions to streamline core facility business operations.

Before joining iLab, Joseph worked in communications for Eliot Cutler’s gubernatorial campaign in Maine and for the Justice Policy Institute in Washington, DC. He graduated from Hamilton College with a B.A. in English and Economics.

 
Alyse Taibi, Account Manager

Alyse Taibi, Account Manager

Alyse works with research administrators and core facility managers at institutions across the United States. As an Account Manager, she is responsible for designing solutions to streamline core facility business operations.

Prior to joining iLab, Alyse spent over four years in luxury hospitality working for the Ritz-Carlton Hotel Company and The Broadmoor Colorado Springs where she provided exceptional customer service by going above and beyond the call of duty to satisfy customer needs. Alyse graduated from the University of Northern Colorado with a Business Management degree.

 
Vaughn Hinrichs, Account Manager

Vaughn Hinrichs, Account Manager

Vaughn works with research administrators and core facility managers at institutions across the United States. As an Account Manager, he is responsible for designing solutions to streamline core facility business operations.

Prior to joining iLab, Vaughn worked as a customer service representative in the retail, automotive and non-profit industries. Vaughn earned his B.A. in Political Science from Metropolitan State University.


Product Management

Michelle Detwiler, Product Manager

Michelle Detwiler, Product Manager

Michelle works with current and potential clients as well as iLab sub-teams to guide in the development of iLab products.  Her main goal is to ensure that iLab provides the maximum possible benefit to the scientific community by offering the most advanced, user-friendly, and high-impact solution in the world. 

Michelle brings deep knowledge in Shared Resource Management and Biomedical research. She spent 17 years at Roswell Park Cancer Institute as a DNA Sequencing Core Facility Project Coordinator and Shared Resource Administrator. Michelle also served 4 years on the Executive Board of the Association of Biomolecular Resource Facilities (ABRF), including 2 years as the ABRF president. Michelle received her Bachelor of Science in Medical Technology and her Master of Science in Natural Sciences at State University of New York at Buffalo. 

 
Jeff Holden, Product Manager

Jeff Holden, Product Manager

As Product Manager, Jeff works to determine and manage the scope and build timelines of new features and products. He also works with Engineering and QA to ensure timely testing and delivery of new features. In addition, Jeff works with the support and marketing departments to develop product and feature documentation.

 Jeff is passionate about opportunities at the intersection of business, technology and users. Prior to joining iLab Solutions, Jeff founded an education-focused software as a service startup and worked for leading enterprise IT firms in product marketing, product management and internal consulting roles. Jeff holds a B.S. in Electrical Engineering from Virginia Tech and an M.B.A. from Carnegie Mellon University.

 

Quality

Darah Arcila, Quality Lead

Darah Arcila, Quality Lead

Darah oversees the Quality Assurance team and actively designs and manages new quality control processes to develop acceptance tests and green light new build deployment. She also provides support and advice to other teams with advanced functionality questions, and manages the bug triage process. In addition, Darah manages iLab's roadmap, coordinating changes in timing and managing communication. 

Prior to iLab, Darah worked as an Engineering Technician in the Research and Development department for Aspen Technologies. Earlier in her career, Darah spent five years as a Research Associate at the Institute for Bioenergetics at the University of Colorado. Darah earned both her B.A. and Masters Degree in Biology from the University of Colorado in Colorado Springs.

 
Erin, Quality Associate

Erin, Quality Associate

Erin Rinker serves as Quality Assurance Associate for the CORES product, testing and generating technical documentation on feature sets before they are deployed to our customers.

Prior to joining iLab, Erin worked for Cerner Corporation for ten years as Documentation Developer and Quality Analyst, documenting HIT software applications for end users and ensuring compliance to internal, external, and governmental regulatory bodies. She attended the University of Kansas and earned a Liberal Arts degree, and is a member of Alpha Xi Delta sorority.

 
Esther, Senior Quality Associate

Esther, Senior Quality Associate

Esther serves as Senior Quality Assurance Associate, testing and generating technical documentation on feature sets before they are deployed to our production environment.

Prior to joining iLab, Esther worked as a Senior Quality Assurance Engineer with InRhythm Solutions in India.  Esther holds a B.Tech in Electronics and Communications Engineering from D.V.R. College of Engineering & Technology.

 
Krishna, Quality Associate

Krishna, Quality Associate

Krishna serves as a Quality Assurance Associate, testing and generating technical documentation on feature sets before they are deployed to our customers.

Prior to joining ilab, Krishna worked with Sap Labs, Robert Bosch, and Replicon as a QA Engineer, and was responsible for testing Manual and Automation tasks. Krishna earned his B.Tech degree in Computer Science from Vijayanagar Engineering College in Bellary, India.


Marketing

Alicia Cravens, Marketing & Communications Lead

Alicia Cravens, Marketing & Communications Lead

Alicia leads the development and execution of marketing strategy for iLab.  Her primary focus is to assemble and coordinate the tools and resources needed to communicate with both current and potential iLab partners.  These communications include participation at scientific conferences, creation of white papers, social media, and email marketing.

Alicia brings years of business experience, as both a manager and an owner.  Prior to iLab, Alicia worked as a Marketing Manager for WRC & Associates. Alicia earned a B.S. in Recreation from the University of Nevada, Las Vegas.

 
Grayson Dance, Marketing Associate

Grayson Dance, Marketing Associate

Grayson serves as a Marketing Associate whose primary focus is announcing customer partnerships through press release generation. Grayson also plays an integral role in customer retention by gathering information and data to help identify and ensure core facilities are using iLab's software to its fullest potential.

Prior to iLab, Grayson worked at Icon Media Group and Trevecca Towers Retirement Center. He attended Trevecca Nazarene University, where he earned his B.A. in English.

 
Debra Comstock, Marketing Assistant

Debra Comstock, Marketing Assistant

Debbie serves as a Marketing Assistant.  Her primary focus is assisting the Marketing Director with communications with all iLab and CORES Partners through conferences, social media and email marketing.  Debbie has many years of experience as an Administrative Assistant. 

For 5 years prior to joining iLab, Debbie was at Vanderbilt in the Office of Research-IT Department (CORES).  Debbie has experiences in medical, legal and educational offices as an assistant.

 
Denise Roberts, Special Projects

Denise Roberts, Special Projects

Denise focuses on special projects as directed by the General Manager as well as helps with Marketing efforts, including market research and content generation. 

Denise brings 15 years of experience in higher education, as an administrator, student advocate, and professor of professional development and business courses.  She served on a non-profit Board of Directors, focusing primarily on volunteer selection, training & development. Denise holds a Bachelor of Science in Psychology from Sam Houston State University and a Master of Business Administration with a concentration in Human Resources from Keller Graduate School of Management.


Materials Management Business Unit

Chris Lopes, Materials Management Lead

Chris Lopes, Materials Management Lead

Chris leads iLab's effort to introduce its Materials Management offering to laboratories across the globe. He works closely with researchers to understand their specific needs and collaborates with iLab's product management, engineering, and support teams to provide clients with pertinent solutions.

Prior to iLab, Chris worked as a Mechanical Engineer, coordinating closely with technicians, customers, and architects. Chris earned a B.S. in Mechanical Engineering Technology from Wentworth Institute of Technology.


Customer Support

Jess Evans, Manager of Institutional Support

Jess Evans, Manager of Institutional Support

Jess works closely with institutions that have already implemented the iLab software. She offers assistance with any changes at the institutional level as well as informs and supports the institution of any functional changes within the software. Jess also works closely with iLab's support team by helping field support tickets and answer any support-level questions.  

Prior to iLab, Jess worked as a Naturalist at Kentucky State Parks developing and leading the environmental education program for three years. Before working for parks, she assisted the Army with remaining in compliance with historic preservation laws at Fort Knox Army Installation. She received her B.A. and Masters of Science in Anthropology at Purdue University in West Lafayette, Indiana.

 
Vinod Rajendran, Manager of Core Support

Vinod Rajendran, Manager of Core Support

Vinod focuses on providing customers technical support related to iLab’s Core Facility and Lab Management tools. He is the point person for escalation of Core support issues. Vinod also conducts analyses to determine support request trends, works directly with iLab Engineering to manage critical issues, sets support strategies, and helps train and mentor new support associates.

Prior to joining iLab, Vinod worked as a Geographer and Content Editor at Expedia Inc. and as a Quality Control Specialist at Google Maps. Vinod earned his B.A. in Geographic Information Systems from the University of Washington.

 
Jennifer Seger, Senior Customer Support Associate

Jennifer Seger, Senior Customer Support Associate

Jennifer is a Senior Associate on iLab’s Customer Support team. She focuses on providing customers technical support related to iLab’s Core Facility and Lab Management tools. As a Senior Associate, Jennifer also conducts analyses to determine support request trends and identify underlying issues, and helps train and mentor new support associates.

Prior to joining iLab, Jennifer worked in customer service at Amazon where she provided technical support as a Kindle Digital Specialist. Jennifer graduated with a B.S. in Public Health from Central Washington University.

 
Sophia Katsarova, Support Associate, EU

Sophia Katsarova, Support Associate, EU

Sophia is an Associate on iLab's Customer Support team. She focuses on providing European customers with technical support related to iLab's Core Facility and Lab Management tools.

Sophia has previously worked with customer service departments of several renowned companies in Bulgaria and the United States.  In addition, she has worked as an English teacher in private schools. Sophia holds a Bachelors degree in Primary School Education, as well as her Masters in English philology.

 

 
Heather Meier, Support Associate

Heather Meier, Support Associate

Heather is an Associate on iLab’s Customer Support team. She focuses on providing customers technical support related to iLab’s Core Facility and Lab Management tools.

Prior to joining the iLab team, Heather worked for Kroger and Whole Foods Market as a customer service manager and store trainer for nearly 10 years. Heather Graduated from Western State Colorado University with a BA in Biology with an emphasis in Secondary Education.


Implementations

Sarah Becker, Implementation Team Lead

Sarah Becker, Implementation Team Lead

 Sarah serves as the Implementation Team Lead. In this role, she provides daily support to the Implementation Associate team where she oversees the IA selection, hiring, and training process. Sarah also guides in the development of departmental standards to ensure a successful deployment of the iLab software to its core facility customers.

Prior to joining iLab, Sarah worked for Edward Jones as a Branch Office Administrator and in agency support for Farmer’s Insurance. Sarah brings over seven years of customer service experience building trusting and successful relationships. Sarah has a B.S. degree in Family and Consumer Sciences from Colorado State University in Fort Collins, CO.

 
Jessica Lewis, Project Manager

Jessica Lewis, Project Manager

Jess serves as a Project Manager for institutions implementing iLab’s shared resource management system. In this role, she communicates regularly with customer Project Managers and coordinates internal iLab resources to ensure a successful deployment process.

Prior to joining iLab, she worked as an assistant manager with Nordstrom, and also previously held positions with Starbucks and Farmers Insurance. Jessica earned her B.S. in Restaurant and Resort Management from Colorado State University in Fort Collins, CO.

 
Michaele Preston, Project Manager

Michaele Preston, Project Manager

Michaele serves as a Project Manager for institutions implementing iLab’s shared resource management system. In this role, she communicates regularly with customer Project Managers and coordinates internal iLab resources to ensure a successful deployment process.

Prior to joining iLab, Michaele worked as an elementary school teacher as well as an advisor to adult students at the university level. Michaele graduated with a BA in English and a M.Ed. in elementary education. 

 
Jessie Brown, Project Manager

Jessie Brown, Project Manager

Jessie serves as a Project Manager for institutions implementing iLab’s shared resource management system. In this role, she communicates regularly with customer Project Managers and coordinates internal iLab resources to ensure a successful deployment process.

Prior to joining iLab, Jessie worked for the largest employers association in the nation as a custom opinion surveys specialist. She earned her B.S. in Mathematics from the University of Northern Colorado.

 
Kimberly Powell, Project Manager

Kimberly Powell, Project Manager

Kim serves as a Project Manager for institutions implementing iLab’s shared resource management system. In this role, she communicates regularly with customer Project Managers and coordinates internal iLab resources to ensure a successful deployment process. 

Prior to joining iLab, Kim worked as the Marketing Director for Truvu Marketing in Scottsdale, Arizona. Kim has a Human Resource Certificate from the University of Phoenix.

 
Lisa Wong, Project Manager

Lisa Wong, Project Manager

Lisa serves as a Project Manager for institutions implementing iLab’s shared resource management system. In this role, she communicates regularly with customer Project Managers and coordinates internal iLab resources to ensure a successful deployment process. 

Prior to joining iLab, Lisa worked as an Athletic Trainer helping people of all ages with prevention, evaluation, and rehabilitation of their injuries.  She earned her B.A. in Kinesiology from the University of Colorado, Boulder and her M.S. in Exercise and Movement Science with and emphasis in Sports Medicine from the University of Oregon.

 
Danny Thomas, Project Manager

Danny Thomas, Project Manager

Danny serves as a Project Manager for institutions implementing iLab’s shared resource management system. In this role, he communicates regularly with customer Project Managers and coordinates internal iLab resources to ensure a successful deployment process. 

With over 16 years in retail, customer service and administrative positions, Danny has developed exceptional skills working directly with people to find creative solutions to unique problems. Danny has his Bachelor of Arts from Central Washington University. 

 

 
Petar Minchev, Senior Implementation Associate

Petar Minchev, Senior Implementation Associate

Petar serves as a Senior Implementation Associate in Europe working with core facilities to deploy iLab’s software. He helps cores configure and customize iLab’s tools to fit their workflow and business operations. He also provides first-level support in pre-populating data and training staff. In addition, Petar is an expert in implementing complex cores as well as new products, and helps with training and mentoring of new Implementation Associates.

Prior to joining iLab, Petar finished his medical education at Medical University of Sofia while spending summers working and traveling around the US. In his spare time, Petar volunteers with Adventist Development and Relief Agency (ADRA).

 
Jenni Barton, Implementation Associate

Jenni Barton, Implementation Associate

Jenni serves as an Implementation Associate, working with core facilities deploying iLab’s software. She helps cores configure and customize iLab’s tools to fit their workflow and business operations. She also provides support in pre-populating data and training staff.

Prior to joining iLab, Jenni provided customer service and help desk support at DataChambers in Winston-Salem, NC. Jenni earned her Associate's degree in Information Systems and Network Administration from Forsyth Technical College. 

 
Audrey Bahrani, Implementation Associate

Audrey Bahrani, Implementation Associate

Audrey serves as an Implementation Associate, working with core facilities deploying iLab’s software. She helps cores configure and customize iLab’s tools to fit their workflow and business operations. She also provides support in pre-populating data and training staff.

Prior to joining iLab, Audrey worked for Starbucks as a manager and trainer for almost 10 years.  She has a Bachelor’s Degree in International Studies with a concentration on Asian studies (specifically Japan) from Colorado State University. Audrey loves learning about other cultures, speaks Japanese, and some Arabic.

 
Melissa DeCandia, Implementation Associate

Melissa DeCandia, Implementation Associate

Melissa serves as an Implementation Associate, working with core facilities deploying iLab’s software. She helps cores configure and customize iLab’s tools to fit their workflow and business operations. She also provides support in pre-populating data and training staff.

Prior to joining iLab, Melissa worked as senior accountant in the construction industry.  She has years of experience in construction, accounting, and business development.  Melissa holds a B.A. in Business Management / Administration from Judson College.

 
Elliott Heigert, Implementation Associate

Elliott Heigert, Implementation Associate

Elliott serves as Implementation Associate, working with core facilities deploying iLab’s software. He helps cores configure and customize iLab’s tools to fit their workflow and business operations. He also provides support in pre-populating data and training staff.

Prior to joining iLab, Elliott worked for BASE Camp, Inc. in Fort Collins, CO as a Site Director, where he ran an elementary school enrichment program and helped design and lead a summer camp.  He earned his Bachelors in Psychology from Washington University in St. Louis.

 
Amanda Casey, Implementation Associate

Amanda Casey, Implementation Associate

Amanda serves as an Implementation Associate, working with core facilities deploying iLab’s software. She helps cores configure and customize iLab’s tools to fit their workflow and business operations. She also provides support in pre-populating data and training staff.

Prior to joining iLab, Amanda's experience included customer service in non-profit and food industries. Amanda graduated with her B.S in Business Administration/Management from Colorado State University - Pueblo. 

 
Seth Viney, Implementation Associate

Seth Viney, Implementation Associate

Seth serves as an Implementation Associate, working with core facilities deploying iLab’s software. He helps cores configure and customize iLab’s tools to fit their workflow and business operations. He also provides support in pre-populating data and training staff.

Prior to joining iLab, Seth worked as a Real Estate Broker for GreyRock Realty, and as a Manager for Starbucks Coffee Company. Seth has over a decade in experience in creating deep rooted, meaningful, and productive relationships. He also holds a Bachelor of Science in Psychology from Colorado State University.

 
Stefanie Dunnegan, Implementation Associate

Stefanie Dunnegan, Implementation Associate

Stefanie serves as an Implementation Associate, working with core facilities deploying iLab’s software. She helps cores configure and customize iLab’s tools to fit their workflow and business operations. She also provides support in pre-populating data and training staff.

Prior to joining iLab, Stefanie worked as a teacher and as a co-owner of a small business with her husband. Stefanie graduated from Arizona State University with honors with a Bachelors degree in Sociology.

 
Thomas Viney, Implementation Associate

Thomas Viney, Implementation Associate

Thomas serves as an Implementation Associate, working with core facilities deploying iLab’s software. He helps cores configure and customize iLab’s tools to fit their workflow and business operations. He also provides support in pre-populating data and training staff.

Prior to joining iLab, Thomas taught for two years at Hunan University in Changsha, China. He graduated magna cum laude from University of Colorado Boulder with a Bachelor of Arts in English Literature and a minor in Philosophy. He earned a teaching certificate in Language Arts from Colorado State University.

 
Alina Lavric, Implementation Associate

Alina Lavric, Implementation Associate

Alina serves as an Implementation Associate, working with core facilities deploying iLab’s software. She helps cores configure and customize iLab’s tools to fit their workflow and business operations. She also provides support in pre-populating data and training staff.   

Alina has previously worked in customer service departments of several international companies in Moldova and United States. She has recently moved to Australia and worked as a Café Manager for 2 years.  Alina received her Bachelor’s Degree in “Finances and Banks” and Master’s Degree in “Tourism Management and Development” at the Academy of Economic Studies of Moldova. 

 
Julie Miller,   Implementation Associate

Julie Miller,   Implementation Associate

Julie serves as an Implementation Associate, working with core facilities deploying iLab’s software. She helps cores configure and customize iLab’s tools to fit their workflow and business operations. She also provides support in pre-populating data and training staff.   

Julie graduated from Texas State University with a B.S. in Geography, emphasizing in Environmental Science and Biology. After working for the Bureau of Land Management in Alaska and at an Outdoor Environmental School in Minnesota, Julie returned to Texas to work at the Lewisville Aquatic Ecological Research Facility as an aquatic toxicologist. Julie also holds a Texas Teaching Certificate and taught middle school science and continues to run elementary aged school programs throughout the summer. After staying home with her four young children for the past several years, Julie is excited to start her new career with iLab.

 
Desislava Dimitrova, Implementation Associate

Desislava Dimitrova, Implementation Associate

Desislava serves as an Implementation Associate, working with core facilities deploying iLab's software. She helps cores configure and customize iLab's tools to fit their workflow and business operations. She also provides support in pre-populating data and training staff.

Prior to joining iLab, Desislava worked with Hewlett packard Enterprise and before that, with several companies in the HR field in Bulgaria. Desislava holds a BS degree in Psychology.


Engineering

Janie Longfellow, Head of Engineering Operations

Janie Longfellow, Head of Engineering Operations

Janie manages iLab’s development team and process to ensure iLab delivers a consistent high-quality experience while continually adding new functionality and enhancing existing workflows.   

Prior to joining iLab, Janie worked at Acronis, leading a global development team for the Access business unit.  She spent over a decade on the team as a software developer, architect, and project manager delivering enterprise software for file transfer and secure file access.  She holds a B.S. in Computer Engineering from Virginia Tech and a Masters in Computer Science from University of Illinois at Urbana-Champaign.

 
Roger Allbee, Systems Integrations Lead

Roger Allbee, Systems Integrations Lead

As Systems Integrations Lead, Roger leads the CORES development, testing, implementation, & support efforts as well as manages the systems integrations team.  Roger has been in the Information Technology industry for over two decades. 

Prior to joining iLab, Roger worked for Vanderbilt University Medical Center as the Manger of Systems Development for 11 years. During his time at Vanderbilt he was responsible for Systems Development, Integration and Support, Database Modeling and Administration, as well as leading the development and testing teams of Vanderbilt's CORES shared resource management system.  Prior to Vanderbilt, Roger's responsibilities included Application Design, Development, Testing, and Integration as a Manager of Systems Development, Technical Architect, Senior Systems Engineer, Data Base Administrator, and Developer. Roger holds a Bachelor of Science in Computer Science for Business.

 
Joshua Morgan, Engineering Lead

Joshua Morgan, Engineering Lead

Joshua is an Engineering Lead on iLab’s Software Development team. He focuses on DevOps, infrastructure, and senior engineering integrations. He also leads code reviews, prepares production releases, design, and delivery, and assists in the deployment of production environments.

Prior to joining iLab, Joshua worked for PSE&G’s Systems Integration Group where he developed software solutions for web, desktop, and mobile platforms to improve and integrate existing business processes. Joshua graduated cum laude from The Ohio State University with a B.S. in Computer Science and Engineering.

 
Mitko, Manager, Engineering

Mitko, Manager, Engineering

During his time on the Software Development team, Mitko has contributed to the development of almost every key element of the iLab system, with a particular focus on scheduling and infrastructure back-ups. In addition, Mitko leverages his knowledge of large systems architecture to improve the management of the iLab’s server infrastructure and performance optimization.

Before joining iLab, Mitko worked in software development in both large corporate environments (GMAC) and small teams (Gameloft E-commerce, Middlebury Web Team). Mitko holds a B.A in Molecular Biology and Computer Science from Middlebury College, where he also worked on incorporating Information Technology into research.

 
Pavel, Manager, Engineering

Pavel, Manager, Engineering

Pavel is an Engineering Manager on iLab's Software Development Team.  He works with the product development team to design new features and enhance existing functionality. His particular focus is on iLab's Animal Management module and infrastructure security. 

Before joining iLab, Pavel worked for AmayaSoft company where he developed web-based software solutions. Pavel graduated with a M.S. in Computer Science and Information Security.

 
Bohdan, Manager, Engineering

Bohdan, Manager, Engineering

Bohdan is an Engineering Manager on iLab’s Software Development Team. He works with the product development team to design new features and enhance existing functionality. His particular focus is on iLab's Storeroom and Materials Management modules. He also leads team efforts in code quality and testing. 

Prior to joining iLab, Bohdan worked as a software engineer at EPAM Systems, OSF Global Services inc., Svitla Systems inc. He participated in development of the variety web-applications for both Windows and Linux platforms. Bohdan earned an M.S. in Applied Mathematics and Informatics.

 
Rishab, Manager, Engineering

Rishab, Manager, Engineering

Rishab is an Engineering Manager on iLab’s Software Development Team. He works with the product development team to design new features and enhance existing functionality. His particular focus is on iLab's main Service Centers module and system performance. 

Prior to joining iLab, Rishab worked at Microsoft R&D for 4 years as a software design engineer developing features for the Microsoft Dynamics CRM application and on various incubator projects for Microsoft Business Solutions. Rishab earned a Bachelor of Technology degree in Computer Science and Engineering from the National Institute of Technology, Warangal, India before moving to the United States.

 
Michael, Engineering Associate

Michael, Engineering Associate

Michael is an Associate on iLab’s Software Development Team. He works with the product development team to support and enhance existing functionality on the CORES product.

Prior to joining iLab, Michael worked for Acxiom Corporation as a software engineer building marketing suites and data warehousing applications for 8 years. At Vanderbilt University Medical Center, he was part of the CORES team as a developer/analyst for the Office of Research. Michael graduated with a B.S. in Business Administration, majoring in M.I.S. at Tennessee Technological University.

 
Josh, Engineering Associate

Josh, Engineering Associate

Josh is an Associate on iLab’s Software Development Team. He works with the product development team to support and enhance existing functionality on the CORES product.

Prior to joining iLab, Josh worked as Lead Developer of the CORES Application at Vanderbilt University's Office of Research for 8 years and as a Database Administrator at New York University for 4 years.   Josh earned a B.S. in Information Systems from Pace University and an M.S. in Environmental Conservation Education from New York University.

 
Yevhenii, Engineering Associate

Yevhenii, Engineering Associate

Yevhenii is an Associate on iLab's Software Development team. He works with the product development team to design new features and enhance existing functionality.

Yevhenii studied Computer Aided Data Management and Processing Systems in the National Technical University of Ukraine.  He has over 10 years of professional experience, ranging from implementing Remote Banking Software to leading front-end website development for a North-American email marketing startup.

 

 
Mitko, Engineering Associate

Mitko, Engineering Associate

Mitko is an Associate on iLab’s Software Development Team. He works with the product development team to design new features and enhance existing functionality.

Before joining iLab, Mitko worked for Apt Systems, LTD where he developed and maintained several web-based software applications, including a business continuity plan for a large ERP system and a three-layered multi-tenant e-commerce system. Mitko studied Informatics at Plovdiv University.

 
Clay, Engineering Associate

Clay, Engineering Associate

Clay is an Associate on iLab’s Software Development team. He works with the product development team to design new features and enhance existing functionality.

Clay completed his B.S. in Computer Science at the University of British Columbia while spending summers developing software for local businesses. Prior to joining iLab, Clay worked as a Quality Assurance developer focused on reliability testing. During this time he also refined his web development skills through additional studies at the British Columbia Institute of Technology.

 
Roman, Engineering Associate

Roman, Engineering Associate

Roman is an Associate on iLab’s Software Development team. He works with the product development team to design new features and enhance existing functionality.

Prior to joining iLab, Roman worked at Gap Intelligence where he developed highload solutions dedicated to processing and storing big amounts of structured data. Roman graduated  with a B.S. in Computer Science and Information Security.

 
Igor, Engineering Associate

Igor, Engineering Associate

Igor is an Associate on iLab’s Software Development Team. He works with the product development team to design new features and enhance existing functionality.

After graduating with a Bachelor's degree in Computer Science, Igor developed high-loaded web applications at Gap Intelligence, Inc. using tools like Ruby on Rails and NoSQL. Igor also developed software and hardware infrastructure of local ISP during his study at university.

 
Nikhil, Engineering Associate

Nikhil, Engineering Associate

Nikhil is an Associate on iLab’s Software Development Team. He works with the product development team to design new features and enhance existing functionality.

Prior to joining iLab, Nikhil was part of the web-development team for thredUP.com where he developed and maintained features for the company’s web-based application. Nikhil studied Aeronautics at Embry-Riddle Aeronautical University and Finance at The University of South Florida.

 
Milen, Engineering Associate

Milen, Engineering Associate

Milen is an Associate on iLab’s Software Development Team. He works with the product development team to design new features and enhance existing functionality.

Before joining iLab full-time, Milen interned with the company focusing on the build and enhancement of its internal project management software. Milen graduated with a Masters in Computer Systems and Technologies.

 
Taras, Engineering Associate

Taras, Engineering Associate

Taras is an Associate on iLab’s Software Development team. He works with the product development team to design new features and enhance existing functionality.

Before joining iLab, Taras worked for Brightgrove Ltd. where he developed new systems and optimized earlier versions of software. Taras graduated  with a B.S. in Computer Science.

 
Sanjeev, Engineering Associate

Sanjeev, Engineering Associate

Sanjeev is an Associate on iLab’s Software Development Team. He works with the product development team to design new features and enhance existing functionality.

Sanjeev has previous experience in designing and implementing data management systems and building e-commerce websites. Prior to joining iLab full-time, Sanjeev interned with the company focusing on the build and enhancement of its internal project management software. Sanjeev graduated with a Bachelors of Technology degree from the University Institute of Information Technology Shimla, HP.